FAQs: Activities

1. Can I Send Bulk Message To Leads Via WhatsApp In MIZO CRM?

Bulk messaging is not included in the default MIZO CRM plan, but it can be added as an additional feature based on your business needs.

โœธ Optional : WhatsApp Bulk Messaging Module

Upon request, you can add an additional bulk messaging feature that allows you to :

๐Ÿ”นย Send messages to multiple leads at once
๐Ÿ”นย Use approved WhatsApp Business templates
๐Ÿ”นย Filter recipients by lead status, tag, or source
๐Ÿ”นRun manual campaigns for offers, admissions, payment follow-ups, and more

This add-on is especially useful for education consultancies, real estate, and service-based businesses.

โœธ WhatsApp Messaging Policy & Limits

Bulk WhatsApp messaging follows Metaโ€™s WhatsApp Business API guidelines :

๐Ÿ”นOnly pre-approved message templates can be used
๐Ÿ”นUnsolicited messages are not allowed โ€” sending random messages can lower your quality score
๐Ÿ”นDaily sending limits are based on your WhatsApp Business tier and reputation
๐Ÿ”นOur team will assist you in setting up approved templates and help you stay compliant with WhatsAppโ€™s messaging policies.