Yes, MIZO CRM provides extensive support and training. This includes personalized onboarding sessions, live product demos, assistance with lead import and setup, and training on features like follow-ups and WhatsApp messaging. Ongoing support is available via phone, WhatsApp, and email for usage questions, troubleshooting, setup support for integrations, and basic customization guidance. They also offer team-wide assistance and long-term support.
I’m Not Based in Surat. Can I Still Take a Demo?
Absolutely! MIZO CRM offers online demo sessions across India and globally. You can schedule a demo by contacting their team via WhatsApp, phone, or their website.
MIZO CRM’s interface is currently in English, but you can input lead data, notes, and messages in any regional language (e.g., Hindi, Marathi, Gujarati) using Unicode input. You can also send WhatsApp messages in any Indian language using pre-approved templates. Interface translation may be available upon request based on demand and plan.
To cancel your MIZO CRM subscription, you need to contact their support team via WhatsApp, phone, or email. Provide your business name and linked mobile number. The team will verify your account, process the cancellation, and confirm the end date of your current billing cycle. Access remains active until the end of the billing period. For free trials, cancellation deactivates the account immediately.
MIZO CRM is primarily a lead management system, not a marketing automation platform. It excels at capturing, organizing, following up, and converting leads. While it doesn’t support large-scale marketing campaigns, an optional Bulk WhatsApp Module add-on allows sending messages to filtered lead groups using pre-approved templates for manual outreach campaigns. It also offers smart lead segmentation for focused follow-up actions.
