Welcome to SmartX CRM (“SmartX”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring you have a positive experience when using our services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our CRM platform, mobile applications, and related services (collectively, the “Services”).
We collect various types of information in connection with providing our Services:
When you register or interact with SmartX CRM, we may collect:
Name
Email address
Phone number
Business name and address
Job title or role
Billing information (e.g., credit card details)
We automatically collect certain information when you access our Services, including:
Login and access timestamps
Device information (IP address, browser type)
Pages viewed and time spent on the platform
CRM activity (e.g., leads added, tasks completed)
We use cookies and similar tracking technologies to:
Maintain your session
Analyze traffic
Personalize content
You can control cookie settings through your browser.
We use your information to:
Provide and maintain the CRM services
Personalize your experience
Communicate with you regarding your account or support issues
Process payments and invoices
Analyze platform usage to improve performance and functionality
Send updates, marketing communications, and service notifications (with opt-out options)
We do not sell your personal data. We may share your information with:
Service Providers: Third parties that help us operate and improve our Services (e.g., hosting, payment processors).
Legal Compliance: When required to comply with legal obligations or respond to lawful requests.
Business Transfers: In case of merger, acquisition, or asset sale, your information may be transferred.
We implement industry-standard security measures to protect your data, including encryption, firewalls, and access controls. However, no system is completely secure, and we cannot guarantee absolute protection.
We retain your data only for as long as necessary to:
Provide you with our Services
Comply with legal obligations
Resolve disputes
Enforce agreements
You may request deletion of your data at any time (subject to legal requirements).
Depending on your location, you may have the following rights:
Access and obtain a copy of your personal data
Correct or delete your data
Object to or restrict processing
Data portability
To exercise these rights, contact us at [support@smartxcrm.com].
You can opt out of marketing communications by clicking the unsubscribe link in our emails.
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
SmartX CRM is not intended for children under the age of 16. We do not knowingly collect data from children.
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Effective Date.” Your continued use of the Services indicates acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, please contact us at:
SmartX CRM
Email: [support@smartxcrm.com]
Website: [www.smartxcrm.com]
