FAQs: Activities

1. How Can I Add Leads In MIZO CRM?

MIZO CRM gives you multiple easy ways to add and manage leads — whether manually, in bulk, or through popular integrated platforms like Facebook or Google Forms.

Manually Add Leads (One by One)

🔹Go to the “Leads” section in your dashboard
🔹Click on “Add Lead”

Fill in lead details like :

🔹Name
🔹Mobile number
🔹Source (Facebook, referral, walk-in, etc.)
🔹Lead Status (New, Contacted, Converted, etc.)
🔹Assigned User (if any)

Then click Save — and your lead is now in the system.

2. How Can I Import Leads In Bulk Using Excel Or CSV?

If you already have a list of leads in Excel or CSV format :

🔹Go to “Import Leads”
🔹Download the sample format (if provided)
🔹Enter your data and upload the file
🔹Map fields like Name, Phone, Status, Source
🔹Submit to instantly add all leads to your CRM

Perfect for events, campaigns, or migrating from another system.

3. How Does Auto-Capture From Facebook Lead Ads Work?

Running Facebook or Instagram ads with lead forms?

🔹Connect your Facebook Ad account to Mizo CRM
🔹Leads are automatically fetched in real time
🔹Tag or assign them instantly inside the CRM

No need for manual data entry — leads flow in as they submit the form.

4. How Can I Capture Leads From Google Forms Or My Website?

You can connect Google Forms or your website form using a Webhook (configured by our team) :

🔹Fill out the lead form on your site
🔹Lead details are pushed into MIZO CRM
🔹View and follow up from your dashboard

Ideal for education consultants, service providers, and real estate websites.

5. Can Team Members Add Leads To The CRM?

Your sales or support team can also add leads :

🔹Each authorized user has access to the “Add Lead” feature
🔹Managers can assign or reassign leads as needed
🔹Permissions can be controlled by role (e.g., Sales Executive, Manager)