Campaign Management & Messaging

Does UNi-EduCa send automated alerts and reminders?

Yes. The system can automatically notify staff, agents, or students about deadlines, missing documents, stage updates, and more.

Can UNi-EduCa manage email or SMS campaigns?

Yes. The CRM integrates with email and SMS services, enabling bulk and automated communication directly from the dashboard – with full tracking of delivery and responses.

Does UNi-EduCa support WhatsApp or other messaging channels?

Yes. Through official messaging integrations or WA Daddy, UNi-EduCa can send WhatsApp messages and connect with other communication channels from within the platform.

How can we track the success of communications?

Delivery, read/open rates, and engagement analytics are available to help you evaluate and improve campaign performance.

Can messages be personalized?

Yes. Dynamic templates allow personal fields (name, program, deadline, etc.) to auto-fill, making communication more relevant and engaging.

How are marketing permissions and opt-outs handled?

The CRM requires explicit opt-in and automatically respects unsubscribe requests, ensuring compliance with messaging regulations.