FAQs: Activities

1. Can Multiple Team Member Use The Same CRM?

Yes, MIZO CRM fully supports multiple users, making it ideal for sales teams, tele-callers, counsellors, and business managers who need to work together while tracking and managing leads in one central platform.

2. What Are Individual User Logins In MIZO CRM?

Each team member gets their own separate login, which helps :

🔹Keep lead assignments clear
🔹Track who is handling which lead
🔹Maintain accountability across the team

There’s no need to share a single login — your team can work independently while still staying connected.

3. How Does Lead Assignment To Team Members Work In MIZO CRM?

Leads Can Be :

🔹Manually assigned to users by a manager
🔹Auto-assigned based on predefined rules (on request/setup)

Each user will only see the leads assigned to them, helping reduce confusion and increase productivity.

4. What Are Team Collaboration Tools In MIZO CRM?

Within MIZO CRM, Users Can :

🔹Leave remark on each lead
🔹Mark lead status changes
🔹View a timeline of past actions for context

This makes teamwork seamless — especially when multiple people are involved in follow-ups.

5. What Is Activity Tracking In MIZO CRM?

Every Action Inside MIZO CRM Is Logged Under The Specific User — Such As :

🔹When a status is updated

This helps business owners and managers review activity and understand performance at a glance.

🔹Unlimited Users — No Extra Charges

Unlike many CRMs that charge per user, Mizo CRM allows unlimited users under one plan — making it affordable for growing teams.

6. What Is Secure Multi-User Access In MIZO CRM?

Access is secure, and users can be added or removed anytime. Each login is password-protected, and only authorized users can view or manage assigned leads.