Yes — MIZO CRM allows you to assign leads to individual users or team members so everyone knows who’s responsible for follow-up, and managers can easily track performance.
✷ When adding or editing a lead in MIZO CRM:
🔹Select a user from the “Assign To” dropdown
🔹Choose based on role, department, or territory
🔹You can reassign leads later if team roles change
This is useful for walk-in entries, phone inquiries, or bulk uploads.
✷ Inside the CRM, you can:
🔹View all leads assigned to a specific user
🔹Use filters to sort leads by status, source, or assigned executive
🔹Download filtered lead lists (if needed for review or reporting)
✷ MIZO CRM helps managers and admins monitor :
🔹Who is working on which lead
🔹What follow-ups and updates have been made
🔹 Daily or weekly volume handled per team member
This gives visibility into user workload and response performance.
You can define what each user can see or edit:
🔹Sales users see only their assigned leads
🔹 Managers/Admins have full access to all leads and team dashboards
🔹 You can restrict editing, deleting, or reassigning rights per role
This keeps data organized and ensures each user focuses on their own tasks.
