FAQs: Activities

1. Does MIZO CRM Offer Automation Features?

MIZO CRM is designed to keep your sales and follow-up process organized, efficient, and responsive — while keeping things simple. While it does not support complex workflow automations, it offers essential tools that make lead handling faster and easier.

✸ Supported Automation Features
✸ Basic Lead Assignment

During setup, MIZO CRM can be configured to auto-assign leads to specific users based on :

🔹Platform/source (e.g., Facebook, Google Form)
🔹Pre-defined business rules (on request)

 This ensures no lead is missed and helps teams respond quickly.

2. What Are Manual Follow-Up Reminders In Mizo CRM?

You can send pre-approved WhatsApp templates directly from the lead profile. These include :

🔹Welcome messages
🔹Brochures or pricing
🔹Follow-up prompts

All messages are sent manually, not through automated workflows or time triggers.

3. What Is Activity History & Accountability In MIZO CRM?

Each Lead Shows :

🔹Status changes
🔹WhatsApp messages sent
🔹Assigned user updates

This provides transparency for managers and clarity for teams – without needing advanced automation tools.