Yes — MIZO CRM allows you to customize your lead management workflow so it aligns with how your team actually works. From defining your own lead stages to organizing follow-ups, MIZO is designed to be flexible for different industries and business types.
You Can Define Your Own Stages Such As :
🔹New
🔹Follow-Up
🔹Interested
🔹Converted
🔹Not Responding
This allows you to track each lead’s journey in a way that matches your sales or admission process.
Categorize Leads With Custom Tags Like:
🔹Hot
🔹Cold
🔹Facebook Lead
🔹North Zone
This makes it easy to filter, search, and focus on the right leads at the right time.
Set manual follow-up for calls or meetings and leave notes under each lead for future reference. This ensures you stay organized and your team knows exactly what to do next.
Customize your follow-up communication using pre-approved WhatsApp message templates. You can send personalized messages directly from the CRM — perfect for real estate, education, or services.
Assign leads to team members and track updates in real-time. While role restrictions are basic, team members can manage their own leads, and admins can oversee all activities centrally.
Whether you’re managing admission inquiries, property leads, or client consultations, MIZO’s lead flow customization supports your industry-specific terminology and workflow.
